ARTWORK DETAILS
Availability: Made-to-order
Processing Time: 1-3 weeks, 100% Handmade by Original Artist.
Shipping time: Generally 5-7 days by FedEx/TNT.
Cost to ship: Free Shipping. Before shipping, we will send photos and videos and ship when you are 100% satisfied.
Framing: The frame is made of sustainable and environmentally friendly materials, which is light and does not deform easily, ready to hang.
Packing: Canvas rolled in a quality hard paper tube or
send it in wooden cases with reinforced custom frames.
Material: Professional oil/acrylic paints, High-quality linen canvas.
Signature: Sign by the artist on the back of the canvas by default, sign on front at the lower right corner when the customer requires.
Customization: Custom size is available, please send email to us(info@visualarti.com) for a quote, we would reply you in 24 hours.
Subject: Abstract
✨Product Information✨
- Canvas: Crafted from high-quality 350-400gsm cotton, meeting museum-grade standards for durability and texture.
- Shadow Box Floater Frames: Available in a range of color options—black, white, wood tone, gold, silver—each frame is individually handcrafted and assembled to achieve a unique, gallery-worthy finish.
- Paints & Media: We use superior-quality non-toxic acrylics and mixed media, ensuring vibrant colors and long-lasting quality.
- Packaging: Framed artwork is carefully secured in a robust wooden crate to guarantee optimal protection during shipping.
- Hanging Convenience: Frames come with pre-installed hanging hardware, ready for immediate wall mounting—lightweight and effortless to hang.
Mounting Type - Wall Mount: Designed for easy installation, ensuring your artwork displays beautifully upon arrival.
✨PURSUE 100% SATISFACTION✨
- Each piece, crafted exclusively for you!
- Current lead times range from 1 to 2 weeks—because true art deserves time to shine.
- Once your beloved artwork is finished, we’ll share high-resolution photos and videos of the piece you ordered.
- You can provide feedback on every detail—from color palettes to shading nuances—and our artists will make any necessary adjustments. We won’t ship your painting until you’re completely satisfied。
- We’ll dispatch it via FedEx/DHL/UPS express, so your masterpiece arrives promptly and perfectly.
✨Free Worldwide Express Delivery✨
All paintings come with complimentary express shipping via top carriers:
- Framed artworks: Shipped by UPS or DHL Express
- Rolled canvas paintings: Dispatched via FedEx or UPS Express
Delivery timelines (business days):
- USA, Canada: 7–10
- Australia, New Zealand: 5–7
- Europe: 5–7
- Other countries: 7–10
Each piece is handcrafted with meticulous care, ensuring museum-worthy quality:
- Artistry in Action: 14 business days for our painters to transform your vision into a one-of-a-kind masterpiece.
- Perfecting the Details: 5–7 business days for drying, custom framing (if selected), and premium packaging.
- Quality Assurance: Every artwork undergoes a rigorous inspection before shipping from our studio.
Total fulfillment time:Typically 25–30 business days (may extend slightly with revision requests).
- 100% free insurance coverage for your treasured artwork during transit
- Real-time tracking updates sent to your inbox
- Dedicated support for any shipping or customization questions
✨ HASSLE-FREE RETURNS & EXCHANGES ✨
- Your Happiness, Our Commitment
We stand by the quality of every handcrafted artwork. If you’re not 100% satisfied:
Return eligible items within 30 days of delivery
Get a full refund for any order that doesn’t meet your expectations. - Damaged During Transit? We’ve Got You Covered.
In the unlikely event of shipping damage:
Free replacement guarantee (just send us photos of the damage)
Email info@visualarti.com with your order number and artwork photo
No need to deal with couriers! We’ll handle the process and ship a new piece within 5–7 business days - Easy Return & Exchange Process
To start a return or exchange:
Email our customer care team at info@visualarti.com
Or log in to your account and submit a request online
We’ll respond within 24 hours with step-by-step guidance
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